Fort McMurray Animal Hospital at 10116 Centennial Drive in Fort McMurray, Alberta

Reviews about Fort McMurray Animal Hospital

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  TERRIBLE! My husband took our female dog to this vet this morning and was very disappointed with a few different things. First off, they took x-rays which was fine and he was told that it was only a soft tissue injury which I figured anyway but better safe than sorry. Then he was told she had to stay off her leg for a week (meaning from walks) and there would be medication given to him at the front desk. The first two things were fine but I do not understand why the vet could show him what he was suppose to give and not just assume he knew what to do or that her staff would show him. Secondly, when he received the medication from the front desk staff he asked about it and they simply said 'READ THE BOX.' REALLY??? Are you that lazy that you cannot explain how it's to be used since apparently the Vet is leaving that up to you?? Thirdly, I don't know what they did during the x-rays but our poor dog is in more pain now then when she went there!! That's what infruruaites me the most about the whole visit! I don't mind spending money to make sure my animals are well looked after but to come home in more pain then when they left does not impress me AT ALL! I feel so sorry for her and horrible that she's in more pain now then before. I DO NOT recommend the downtown vet clinic. We will NOT be returning!
  by Elise Boissonneault

  June 24, 2017
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  Terrible, uncaring and rude staff! Waiting on some very important test results for our fur baby and its already been 4 days and still no results. Tried calling only to be put on hold several times and finally being hung up on. When I finally talked to someone she was so rude! Her answer was "your just gonna have to wait for the vet to call you back, we are dealing with an emergency here". I completely understand emergencies arise, but it's been 4 days and still no results. We have been through so much with our cat and have spent thousands in the past 4 weeks to help him heal. It has been both mentally and physically exhausting on everyone. The least they can do is be a little compassionate over the phone and during our check ups.I would not recommend this hospital. He had to be referred to the Guardian Animal hospital in Edmonton for surgery and procedures and spent a week there. "All" of the staff there are amazing, compassionate and very knowledgable. What a difference.
  by Rod Pitts

  June 01, 2017

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Tomorrow: 08:00 am — 05:00 pm

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About Fort McMurray Animal Hospital in Fort McMurray